Liability and claims

What does moving insurance actually cover?

The short answer

Every interstate mover must offer two liability options by federal rule. Released Value Protection is free and pays 60 cents per pound per article, which makes a 40lb TV worth $24, not what it costs to replace. Full Value Protection costs extra and obliges the mover to repair, replace or pay the item’s value. Neither is technically insurance, and your homeowners policy almost certainly will not fill the gap.

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What are the two liability options an interstate mover must offer?

Federal rules require every interstate mover to offer exactly two levels of liability: Released Value Protection, which is free and pays 60 cents per pound per article, and Full Value Protection, which costs extra and requires the mover to repair, replace or pay the item’s value.

This is not a policy each company invents. It is a federal requirement on interstate household goods carriers, which is why the choice appears on every legitimate estimate and bill of lading you will ever be handed. If a company moving you across a state line does not present both options in writing, that alone tells you something.

The default matters. If you sign the paperwork without selecting anything, you are usually defaulted into the cheaper option, because it is free. Read the valuation section before you sign, initial the one you want, and keep a copy.

  • Released Value Protection No extra charge. Pays 60 cents per pound per article, regardless of what the item cost or what it costs to replace.
  • Full Value Protection Costs extra. The mover must repair the item, replace it with one of like kind and quality, or pay its value, and the mover chooses which.

What does 60 cents per pound actually pay out?

At 60 cents per pound per article, a 40lb TV is worth $24, no matter what you paid for it or what a replacement costs.

The formula is weight times $0.60, applied per item, and nothing else enters into it. That means it penalises exactly the things people care most about: electronics, laptops, cameras, anything light and expensive. It is comparatively generous on things nobody worries about, like a heavy old sofa.

Run the numbers on your own belongings before deciding this option is fine. Most people change their mind at the third example.

  • 40lb flat-screen TV $24
  • 8lb laptop $4.80
  • 3lb tablet $1.80
  • 200lb sofa $120
  • 50lb box of books $30

What does Full Value Protection actually require the mover to do?

Full Value Protection obliges the mover to repair a damaged item, replace it with one of like kind and quality, or pay you its value, and the mover, not you, decides which of the three.

That last point is the one people miss. Full Value Protection is not a promise to hand you a cheque for what you think the item is worth; it is a promise to make you whole by one of three routes, and the carrier picks the route.

The cost is set by the value you declare for the whole shipment, and carriers apply a minimum declared value based on weight, so the price scales with how much you are moving. Most carriers offer deductible levels: accepting a higher deductible lowers what you pay up front. Ask for the price at two or three deductible levels rather than accepting the first figure, and get the declared value written on the bill of lading.

What is a high-value inventory and what has to go on it?

Any single article worth more than $100 per pound must be declared in writing on a high-value inventory, or the mover’s liability for that item is limited as though it were ordinary household goods.

The threshold is a rate, not a price, and that trips people up. A one-pound watch worth $2,000 is far over the line. A 200lb dresser worth $2,000 is not. Work it out per item: value divided by weight, and anything above $100 per pound goes on the form.

Typical candidates are jewellery, watches, coins and collections, silverware, original artwork, furs, antiques and small high-end electronics. Write them on the high-value inventory, have the crew chief sign it, and photograph both the items and the form on the day.

The blunter advice from anyone who has processed claims: do not put jewellery, cash, passports, medication or the small irreplaceable things on the truck at all. Put them in your car. No valuation option gives you back a grandmother’s ring.

Is moving insurance actually insurance?

Neither Released Value nor Full Value Protection is insurance in the legal sense: both are carrier liability, governed by federal transportation rules rather than by your state’s insurance regulator.

The distinction is not pedantic; it changes what you are buying. Liability is a contractual limit on what the carrier owes you if the carrier causes a loss. It responds to the mover’s handling, not to every bad thing that can happen, and it is bounded by the terms on the bill of lading and by federal claim procedures.

Genuine third-party moving insurance does exist and is sold separately by licensed insurers. It sits on top of the carrier’s liability rather than replacing it, and it can cover things liability will not. If you are moving something whose loss would genuinely hurt, it is worth a quote, and worth reading the exclusions, because that is where the answers live.

Does homeowners or renters insurance cover belongings in transit?

Most homeowners and renters policies do not cover household goods while in transit with a carrier, and where any cover exists it is usually limited to named perils such as fire or theft rather than breakage in handling.

Off-premises personal property cover is designed for the suitcase in a hotel room, not for a trailer crossing four states. Some policies extend a limited amount to goods in storage or transit, often at a reduced percentage of your contents limit, and usually only for listed perils. Damage caused by handling, the classic dropped or crushed item, is generally not among them.

Do not take a general reassurance over the phone. Ask two specific questions: does this policy cover household goods in transit with a common carrier, and does it cover breakage rather than only fire and theft. Get the answer in writing.

Last reviewed August 10, 2026. Cost figures are planning estimates, not quotes: see the methodology.

Common questions

How long do I have to file a claim after delivery?

You have nine months from the delivery date to file a written claim with an interstate carrier. Once filed, the carrier must acknowledge it in writing within 30 days and must pay, make an offer, or decline within 120 days. File in writing even if you have already phoned, and note any visible damage on the delivery inventory before the crew leaves.

Does Full Value Protection cover boxes I packed myself?

Usually not for damage inside the box. Carriers generally exclude liability for the contents of owner-packed cartons unless the box shows clear external damage, because they cannot verify how it was packed. If a box holds something fragile and valuable, have the movers pack it, or accept that the risk is yours.

How much does Full Value Protection cost?

It is priced from the total value you declare for the shipment, with a minimum based on weight, so there is no single figure. Deductible level is the main lever you control: a higher deductible meaningfully reduces the up-front cost. Ask your carrier to quote it at two or three deductible levels.

Does Released Value Protection ever make sense?

Yes, in two situations. If what you are moving is genuinely heavy and cheap (basic furniture, boxes of clothes and books), then 60 cents per pound is not far off what the load is worth. And if you already hold a third-party policy covering goods in transit, paying twice is pointless. For most households moving a furnished home, it is a false economy.

What should I do on delivery day to protect a future claim?

Check high-value and fragile items before the crew leaves, and write every bit of damage or every missing carton number on the delivery inventory before you sign it. A signed clean inventory makes a later claim much harder to prove. Photograph damage where it sits, keep the packaging, and do not throw anything away until the claim is closed.

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