Request received

Someone will call you within the hour.

The call comes from (800) 807-2173. If you would rather not wait, that number reaches the same desk right now.

What happens next

  1. Within one business hour

    A move coordinator calls from (800) 807-2173. Save that number now so it does not read as spam, and ask them for the USDOT number of the company that will actually carry your shipment.

  2. On that call

    You walk the rooms together over video or by phone so the inventory is real rather than assumed. This is the step that stops a quote changing on move day.

  3. Same day, in writing

    A written estimate showing whether it is binding, non-binding, or binding-not-to-exceed. If it does not say which, it is not a real quote.

While you wait, two things worth knowing

Ask every mover for their DOT number

Then check it yourself. A company that will not give you one, or whose number comes back as a broker, is the single most reliable predictor of a move going wrong.

Check a DOT number

Get the estimate type in writing

Binding, non-binding and binding-not-to-exceed are three different promises. The difference routinely shows up as four figures on delivery day.

How the estimate types differ

Who carries your move

Every company below is listed with its USDOT number and a link to its FMCSA record, so you can check the licence yourself rather than take a ranking on trust.

United Van Lines

Listed on merit, unpaid

SAFER lists active interstate authority as a motor carrier of household goods, a broker of household goods, and a freight forwarder of household goods. Holding all three means a booking may be carried on its own authority, brokered to another carrier, or forwarded, so ask which applies to your job.

USDOT
77949
MC
67234
Type
Carrier + broker
Operating
Interstate, nationwide
Verify DOT #77949 at FMCSA

Mayflower Transit

Listed on merit, unpaid

SAFER lists active interstate authority as a motor carrier of household goods, a broker of household goods, and a freight forwarder of household goods. The same three-way authority as United, so confirm in writing which one your booking is being taken under.

USDOT
125563
MC
2934
Type
Carrier + broker
Operating
Interstate, nationwide
Verify DOT #125563 at FMCSA

Allied Van Lines

Listed on merit, unpaid

SAFER lists active interstate authority as a motor carrier of household goods and as a broker of household goods. Its freight-forwarder authority covers property other than household goods, so a household-goods job is either carried on its own authority or brokered out.

USDOT
76235
MC
15735
Type
Carrier + broker
Operating
Interstate, nationwide
Verify DOT #76235 at FMCSA

North American Van Lines

Listed on merit, unpaid

SAFER lists active interstate authority as a motor carrier of household goods and as a broker of household goods, with freight-forwarder authority limited to property other than household goods. Same carrier-or-broker question to settle before a deposit.

USDOT
70851
MC
107012
Type
Carrier + broker
Operating
Interstate, nationwide
Verify DOT #70851 at FMCSA